At Wearzila, we are committed to delivering your orders in a timely, safe, and reliable manner. This Shipping Policy outlines the terms and conditions regarding shipping and delivery for purchases made through our website: www.wearzila.com.
1. Serviceable Locations
We currently ship across all serviceable pin codes in India through trusted courier partners.
2. Shipping Timeline
- Order Processing Time: 1–2 business days
- Delivery Time: 5–7 business days
Delivery timelines may vary depending on your location, local courier service, or unforeseen circumstances (weather, strikes, etc.).
3. Shipping Charges
- Standard Shipping: ₹49 on COD orders below ₹399
- Free Shipping: On all prepaid orders
Any applicable shipping fees will be displayed at checkout before you confirm your order.
4. Tracking Your Order
Once your order is dispatched, you will receive:
- An email and/or SMS confirmation with tracking details
- A link to track the delivery status in real-time
5. Delays & Non-Delivery
In rare cases of delay or failed delivery due to:
- Incorrect or incomplete shipping address
- Unreachable customer contact details
- Courier delays or local issues
Please reach out to us within 48 hours of the estimated delivery date at contact@wearzila.com or via our Contact Us page.
6. Packaging
All orders are securely packed to prevent damage during transit. If your package arrives tampered or damaged, please:
- Refuse to accept it OR
- Take clear photos and email us immediately
7. International Shipping
Currently, we do not offer international shipping. Stay tuned as we expand globally!
8. Contact Us
For any shipping-related queries, please contact:
📧 contact@wearzila.com
📞 +91 9462016075 (WhatsApp)